Shipping / Handling

 

US SHIPPING:

USPS First Class Shipping in the United States is a flat rate fee of $4.95 per order with the option for upgrade to USPS Priority Shipping for a flat rate of $6.95 per order. Orders over $125 will receive free shipping in the US. 

All orders process within 3 business days. USPS First Class Shipping typically delivers within 5 business days & USPS Priority Shipping packages typically deliver within 3 business days. 

If you have a specific shipping deadline, feel free to reach out to enquire about expedition. Please send an email to orders@soele.com. 

You are welcome to include special instructions such as making sure the price doesn't show, adding a note for gifts, etc. We will do our best to meet your specific needs!

It should be noted that tax will be charged to shipments in Texas. 

 

US RETURN POLICIES:

If you are not satisfied with your purchase, please go to our Returns Portal within 30 days. You will be walked through our simple process of initiating a return & generating a pre-paid return label. If you would like to exchange your item, please send an email to enquiries@soele.com with your order number as the subject line. 

Refunds will be initiated minus original shipping costs the day we receive your returned product. If the price is reduced within the 30 days, you will be refunded the sale price. 

 

INTERNATIONAL SHIPPING & RETURNS:

Our International Shipping Rates are as follows:

Orders under $50 ship for $13.50
Orders between $50 - $150 ship for $29.95
Orders over $150 ship for $49.95

For a custom quote for shipping outside the continental United States, please send an email to orders@soele.com stating where you would like a specific item(s) shipped & you will receive an individualized quote & further instructions.

We will honor the least expensive option. For example, if your custom quote for an order under $50 ends up costing more than $13.50, we'll honor the $13.50 price. 

Please note - because of limits to our shipping software, we are not able to to offer returns or exchanges for International Orders.